This Privacy Policy explains how Your Insurance Pro LLC, doing business as Your Insurance Pro ("we," "us"), collects, uses, and protects personal information when you visit YourInsPro.com, contact us, request a quote, become a client, or receive our text messages. Our Terms & Conditions also apply.
Text messaging: We do not share, sell, rent, or buy your mobile number or your text-messaging opt-in consent. Mobile information and opt-in data will not be shared with third parties or affiliates for marketing or promotional purposes.
1. Information We Collect
Information you give us
- Contact details, such as your name, mailing address, email address, and phone number.
- Details needed to quote or manage insurance, such as date of birth, driver's license number, vehicle or property information, prior coverage and claims history, and information about household members or business operations.
- Your messages and requests, including emails, texts, and notes from calls.
- Your text-message consent and opt-out choices.
Information from others
With your permission, and as the law allows, we may receive information from insurance carriers, consumer reporting agencies (for example, loss history and driving records), and public records in order to quote and service your coverage.
Website information
The Site is hosted by GitHub Pages, which, like most web hosts, may record technical information such as IP address, browser type, and pages requested. At the time of this policy, the Site does not use advertising cookies or analytics tools, and it does not collect information through forms; if you email or call us, we receive what you send.
2. How We Use Information
- To provide quotes, place and service insurance policies, and help with claims.
- To communicate with you by phone, email, or text about your insurance, including renewals, payments, and requests for documents.
- To answer questions, verify identity, prevent fraud, and keep records.
- To meet legal, licensing, and regulatory requirements.
2a. Text Messaging Data
If you enroll in our text program, we use your mobile number and consent record only to send you the messages described in our Terms & Conditions and to document your consent and opt-outs. Service providers that help deliver our messages, such as our agency-management software and messaging provider, may process your number only on our behalf and may not use it for their own marketing. We do not share text-messaging opt-in data or consent with third parties or affiliates for their marketing or promotional purposes. Reply STOP at any time to stop receiving texts.
3. How We Share Information
- Insurance carriers, underwriters, and other insurance companies to obtain quotes, issue policies, and handle claims, only as needed for your request.
- Service providers that support our business, such as software, email, messaging, and document tools. They must protect the information and use it only for our services.
- Legal and regulatory reasons, such as responding to a court order or insurance regulators, protecting rights and safety, or preventing fraud.
- Business changes, if our business is sold or reorganized, with the same privacy protections.
We do not sell your personal information, and we do not share your information with third parties for their own marketing.
4. Protecting Insurance Information
As a licensed insurance agent, we handle nonpublic personal information under federal and state insurance privacy laws. We limit access to people who need it to serve you, and we use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is completely secure, so please do not send sensitive details such as full card numbers or Social Security numbers by email or text; ask us for a secure method.
5. How Long We Keep Information
We keep information as long as needed to serve you and to meet legal, tax, licensing, and recordkeeping requirements, then delete or de-identify it when allowed.
6. Your Choices
- Texts: Reply STOP to unsubscribe. Reply HELP for help.
- Email and calls: Tell us if you prefer not to receive certain communications; we will honor your request, though we may still need to contact you about your policy or legal matters.
- Access and corrections: You may ask to see, correct, or in some cases delete personal information we hold about you. We may need to keep some information to comply with the law. Contact us using the details below.
7. Children
The Site and our services are not directed to children under 13, and we do not knowingly collect their personal information.
8. Changes to This Policy
We may update this policy from time to time and will post the new version here with a new effective date.
9. Contact Us
Your Insurance Pro
Phone: (904) 567-3776
Email: Quotes@YourInsPro.com